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Why am I getting an error on my application?
There are a few errors that can happen when completing your application.
BIC or IBAN Error
There are a few errors that can happen when trying to submit your Direct Debit details on the application. You can find more information about these errors in our article - "Why won't the application accept my Direct Debit information?"
Payment Submitted but no Confirmation Email
If you are seeing a notification that your payment was submitted but haven't received a confirmation email, please contact our Helpdesk by email or call 01 208 0660.